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Property technology developer Allbridge and cloud communications and artificial intelligence (AI) provider BluIP have joined forces to modernize hotel operations throughout the United States. The collaboration aims to deliver essential hosted PBX (private branch exchange), PMS (property management system) integration, SIP (session initiation protocol) trunking, and conversational AI solutions to the hospitality industry.
According to 2023 research conducted by the American Hotel and Lodging Association, 79% of respondents reported a staffing shortage, with 22% describing the shortage as severe. Simultaneously, guest expectations for hyper-personalization and digitized experiences are escalating, underscoring the importance of property technology (proptech) for hotels.
Proptech offers hoteliers a structured approach to planning, integrating, and managing all technology throughout their facilities, with the network serving as the backbone. This not only assists hotel staff with their daily duties but also enhances guest experiences.
Matt Koch, Chief Commercial Officer at Allbridge, commented, “Hoteliers focus on delivering exceptional guest experiences and often juggle 30 or more technologies to do so. We are proud to partner with major hotel brands as well as independent hotels, providing proptech solutions and services that eliminate technology headaches.”
Armen Martirosyan, CEO and co-founder of BluIP, added, “Allbridge’s approach to proptech solutions and managed services, backed by deep expertise in networking, telephone systems, and data, allows our conversational AI and cloud telephony products to shine.”
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By Proptechbuzz
By Ravi Kumar
