Canada-based Operto Guest Technologies, a leader in smart device automation and SaaS software, has recently finalized a strategic acquisition deal with DACK. The latter is a mobile application designed to enable Short-Term Rental (STR) operators and boutique hotels to offer their guests seamless digital experiences throughout their stay and post-booking.
This acquisition marks Operto’s third strategic move in the past three years, building upon previous acquisitions of VRScheduler in 2021 and STAYmyway in 2022. With substantial venture capital investments, including a $12 million USD Series A round in January 2022 and a $25 million Series B raise in March 2023, Operto reinforces its commitment to pioneering innovation in hospitality technology. The company’s recent recognition as one of Canada’s ‘Companies to Watch’ in the 2023 Deloitte Fast50 program further underscores its industry impact.
Operto CEO Steve Davis expressed enthusiasm about the acquisition, stating, “We’re pleased to welcome DACK and its visionary team into the Operto family. This move represents more than just an acquisition – it signifies the unity of two trailblazers dedicated to redefining the guest experience through seamless, innovative solutions.”
Following the integration, Operto and DACK promise a unified platform managing every aspect of the guest journey, from booking to checkout, all in one consolidated system.
Colleen Mintzer, co-founder of DACK, emphasized the significance of joining Operto, stating, “Joining Operto isn’t just a milestone for DACK; it’s a leap forward for the industry. Damon’s [Mintzer] legacy will live on with Steve and Operto, driving forward our shared dream of building technology that enhances the guest experience across the accommodation spectrum.”
Davis added, “We’re crafting future guest experiences where every stay is transformed into a journey of seamless delight. This merger symbolizes our vision to create moments that matter, powered by smart technology.”
Founded in 2016, Operto offers a suite of services, including property care automation, smart access and lock rentals, digital guest experiences, and property monitoring solutions. This empowers hospitality professionals in over 100 countries to deliver exceptional guest experiences. DACK, established in 2018, combines personalized automation with intuitive design, ensuring guests experience a seamless journey from booking to post-stay.
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By Proptechbuzz
By Ravi Kumar