Foxen, a Columbus-based PropTech company focused on renters insurance compliance and rent reporting solutions, announced that President Kevin Jacobson will assume the role of chief executive officer on September 1, 2025. The leadership change comes during a period of continued growth for the company.
Over the last four years, Foxen has expanded its operations significantly, with revenue increasing more than sevenfold. Jacobson, who has overseen company operations, will now guide Foxen through its next phase of platform and customer expansion. Founder Jay Harkrider will step into the role of executive chairman, where he will continue shaping long-term strategy and supporting the leadership team.
“With apartment rent growth stagnant and supply remaining strong, there’s a clear need for solutions that help property operators increase efficiency, differentiate in the market and drive ancillary revenue,” said Jacobson, CEO of Foxen. “Foxen’s technology and people-first approach delivers real impact for property owners, operators and residents alike. As we grow, our dedication to exceptional customer service and trust will remain central to who we are.”
Over the past year, Foxen enhanced its renters insurance compliance platform with AI-powered features, including automated proof-of-insurance uploads and near-instant verification. Customers using Foxen’s technology report achieving complete compliance while reducing staff workload. For example, a 10,000-unit portfolio could save more than 30 staff hours weekly by using Foxen’s system.
The company also introduced WaiverCell and WaiverFlex, products that allow customers with advanced risk management strategies to self-insure while benefiting from Foxen’s monitoring tools and support services. Another solution, Rentistry, provides configurable rent reporting to all three credit bureaus. According to Foxen, this encourages timely payments, increases property revenue, and helps residents improve credit scores by an average of 33 points.
“When we launched Foxen, our vision was to remove the risk of unexpected costs due to lapses in renters insurance compliance that property owners face, all while delivering actual value to residents, as well as property owners and operators,” said Harkrider, founder and executive chairman of Foxen. “The growth we’ve seen over the last seven years proves our focus on innovation around the industry’s most complex issues has struck a chord, and under Kevin’s leadership, I’m confident he will take Foxen to the next level.”
Foxen’s customer base has grown more than fourfold during its expansion, supported by its emphasis on customer service and technology development. The company holds a Better Business Bureau A- rating and dedicates over half its staff to client experience and innovation.
Long-time customer Nicol Investment Company highlighted Foxen’s impact on operations. “We were experiencing all of the pain points that Foxen solves. Compliance and efficiency were number one, but it really came down to the revenue,” said Kyle Burkett, Chief Operating Officer at Nicol. “With that NOI boost, Foxen was a no-brainer.”
Foxen has several initiatives underway aimed at improving multifamily operations and resident experiences. As one of the first PropTech companies to apply AI to real-time renters insurance validation, it continues to position itself as an innovation driver in the multifamily sector.
Founded in 2018 and headquartered in Columbus, Ohio, Foxen develops technology solutions for multifamily property owners and operators. Its renters insurance compliance and rent reporting platforms are designed to mitigate risk, increase asset value, and improve financial wellness for residents.
By Proptechbuzz
By Ravi Kumar