Tyten (formerly Fixo), an AI company focused on modernising facilities management, has raised £750,000 in a funding round co-led by Fuel Ventures and Concrete Ventures, with follow-on participation from Antler and several angel investors.
The company is building an AI-driven platform designed to streamline how facilities management teams run daily operations. Its technology brings workflow automation to help desks and offers guided diagnostic tools for technicians. Because of this combined approach, Tyten aims to improve response times, reduce administrative workload, and support more consistent service outcomes across buildings.
Facilities management represents a large and essential market—valued at £60 billion in the UK and about $1.4 trillion globally—yet the sector has had limited access to tailored automation. Tyten positions its platform as a way to close this gap by improving the management of repairs and maintenance at scale.
Tyten’s system focuses on help desk administration and on-site repair execution. It manages each repair request from report to closure. The first automation module assigns tasks, contacts subcontractors, processes technician updates, identifies missing information, and triggers follow-ups. According to the company, these features can remove repetitive work and save help desk teams up to two out of five working days.
Technicians receive structured guidance through step-by-step diagnostics and repair instructions. This reduces the need to reference manuals or external resources during a job. Tyten reports that this process can help teams close work orders up to 80 per cent faster, contributing to stronger service performance for providers and building operators.
The company was co-founded by Vladimir Pushmin (CEO), Sergey Nasonov (CTO), and Tom Petrides (CCO). Their backgrounds span AI, energy optimisation, and commercial real estate, giving them a close view of the operational hurdles faced by facilities management teams. As Vladimir Pushmin, CEO and Co-founder of Tyten, explains:
“Facilities management is the invisible backbone of every building – but the technology behind it hasn’t kept up and has lacked the innovation needed. We built Tyten to solve that, working hand in hand with technicians and help desk teams to understand their real challenges.”
Most of the new capital—around 70–80 per cent—will support engineering and product development. Tyten is also expanding its technical team to accelerate product improvements and meet growing customer demand.
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